faq

Frequently Asked Questions

Koya Interior

Parking:

Valet parking is available on McGowen and Travis cross streets.


Entertainment:


Performances take place Friday and Saturday, typically between 8 PM and 11 PM. However, due to the varying nature of the acts, start and end times may fluctuate and are not guaranteed to begin at 8 PM or conclude at 11 PM.


Cancellation Policy:

To ensure the best experience at Koya, we kindly request that you cancel reservations at least 12 hours in advance. Cancellations made outside of this timeframe will incur a $25 cancellation fee per person.


Private Dining and Large Parties:

We are delighted to accommodate parties exceeding 8 people and offer options for reserving the entire restaurant or speakeasy for events. Please fill out our large party inquiry form under "reservations" and a member of our team will reach out to you to assist.


Service Charge:

For your convenience, a 20% service charge will be automatically added to all bills and given to your entire service team.


Outside Cakes:

Outside cakes incur an outside cake fee of $25. This fee is non-negotiable.